To be eligible for an EXCHANGE or STORE CREDIT all products must be packed in the original condition. To exchange your product you have 3 days to email us at sales@juanitawhitecouture.com after your purchase with your contact details and the reason for the exchange.

You will be responsible for paying your own shipping costs to return the product, unless it was defective. ALL SALE ITEMS ARE FINAL SALE.


All orders are processed, verified and shipped within 3-4 business days after your purchase. We are not responsible for any orders that may get lost in the mail, incorrect supplied addresses, or unclaimed/refused packages for any reason. Once the order has been shipped you will receive a confirmation and the tracking number. Shipping cost is automatically calculated once you reach checkout.

Thank you for shopping at JWC! We value your support! If you are unhappy with the product that you purchased from us please let us know babe!

If you have any further questions, please do not hesitate to contact our customer support team at: info@juanitawhitecouture.com.💋